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Our Story

We believe that whatever the intensity and bleakness of any given moment, there is always hope. We offer you the gift of hope; hope that the story isn't over, that your story isn't over. Let us be part of empowering you to turn the page and start a new chapter in your story.

My Story

When I turned 50, I chose to get a small semi-colon tattooed on the inside of my wrist. For me, it’s a quiet symbol of choosing life, holding onto hope, and finding strength. It reminds me of Sam’s words to Frodo in The Two Towers: “There’s some good in this world, and it’s worth fighting for.”

My personal story, and the symbol of the semicolon, became the foundation of The Story Isn’t Over. The clinic evolved out of my unwavering belief in the power of hope, in the midst of seeming hopelessness, and a heartfelt dedication to creating a lasting, positive impact in the lives of those we support.

At The Story Isn’t Over, we understand the resilience it takes to navigate life’s toughest challenges. The semi-colon in our name symbolizes not just a pause, but a continuation — the belief that even when the road is difficult, there is hope.

Our team is made up of therapists who are deeply committed to providing a lifeline to those in need. We understand the importance of offering caring support to those facing personal adversity and mental health struggles.Our mission is to deliver high-quality, specialized care, grounded in the belief that everyone has the capacity to transform their lives.

We approach our work with compassion, without judgment, and with a deep respect for the courage it takes to persevere.

We embrace the diversity of the communities we serve, standing for honesty, justice, and the belief that your story isn’t over. With our support, you can find the peace and strength to write a new chapter

Photo of Trish

Trish McLean

CEO, The Story Isn't Over
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Timeline

The Story Isn’t Over: Our Journey of Growth, Care, and Connection

October 2019

Our story began! Trish founded The Story Isn’t Over and hired our very first therapist. It was the start of a team that thrives on connection and care.‍

December 2019

We took a big step forward, opening our second clinic in Brampton to better serve a community that had been traveling to see us in Bolton.

March 2020

The pandemic tested us, but we rose to the challenge. After a brief closure, we made major investments in air filtration and safety measures to keep our doors open for those who needed us most.

July 2020

Growth happened fast! We moved into a larger, more charming office just three doors down—a beautiful century home that made everyone feel at ease.

September 2021

We became a teaching clinic with the official launch of our Internship Program. Training and mentoring the next generation of therapists became a core part of our mission.

August 2022

We expanded again, opening a third clinic in Caledon East to bring care even closer to our growing community. Every new space meant more lives touched.

May 2023

It was bittersweet, but growth called us once more! We said goodbye to our beloved century home and moved into a brighter, more spacious clinic in Bolton. With 5 therapy rooms, child-friendly spaces, and an abundance of natural light, it’s a place we love to call home.

January 2024

We evolved into a multi-specialty team, embracing a collaborative care model.

February 2025

A new chapter began with the launch of our fresh new brand, cementing our vision to make a lasting impact on the community we serve, both in-person and online.

Today

What sets us apart in the world of private psychotherapy care is first, our commitment to hiring senior psychotherapists with extensive experience and advanced specialization, and second, our commitment to working as a multi-speciality team, collaborating together to offer far more than any one individual therapist on their own can provide. We believe in working as a team, aspiring to high standards, holding ourselves accountable to one another, and growing, learning and serving together. Whether you’re meeting us in person or online, we’re honored to walk this journey with you. Together, we’ll write your next chapter.

Our Values

Compassion

to accept you where you’re at without judgment.

Humility

to recognize and respect your courage in the face of adversity.

Dedication

to you and your journey toward wholeness.

Honesty

to tell the truth and stand by what we say.

Justice

to stand with you against injustice and oppression.

Why People Trust ‘The Story Isn’t Over’

Therapists who "get" you

We don’t just hire anyone. We handpick therapists who know how to connect, listen, and help you move forward.

No cookie-cutter therapy here

We tailor every session to you—your challenges, your goals, and your path forward.

Therapy that won't quit on you

We’re here for the long haul—committed to seeing you grow, heal and succeed.

A space that's
truly yours

No judgment. No pressure. Just a safe, supportive place where you’re always heard.

Therapy isn’t one-size-fits-all. We offer a variety of approaches and customize each session to meet your unique goals, needs, and preferences.

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We celebrate your story, your identity, and your community. Whether LGBTQ+ or BIPOC, we ensure you’re supported by someone who truly understands.

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Find your therapist

Therapy is most effective when there’s a strong connection between you and your therapist—you should feel comfortable with your therapist, know that they genuinely care about you, and trust that they have the skills to help you. We make finding the right therapist easy, and if the first one doesn’t feel like a good match, we’ll provide a free consultation with a new therapist; sometimes it takes a couple of tries to find the right fit, and that’s perfectly okay.

Take the quiz

Help us match you with the right therapistby completing a quick quiz

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Use the Search Tool

Access our easy-to-use search platform and choose a therapist who resonates with you

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Speak to us

Give us a call, text, or email us, and we’ll helpyou choose

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Your Therapy, Your Way

Online Therapy

In the Comfort of Your Own Home

Online therapy is perfect for busy people who are comfortable meeting online, have reliable internet, and the privacy to speak to a therapist in their own home. You can always switch to the phone if your internet isn’t great, you’re running late, or you feel uncomfortable on video.

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In Person Therapy

A Real Conversation with a Real Person

Face to face therapy gives you all the nonverbal cues of real-life communication and connection. It provides security and confidentiality and is perfect if you can easily commute to one of our clinics. It is the first choice for therapy with children and tweens.

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Hybrid Therapy

Offering the Best of Both Worlds

Hybrid therapy gives you the flexibility to switch between online and in-person sessions. It gives you the benefits of the face-to-face connection while also enjoying the convenience of online options.

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Our Locations

Bolton Office

30 Martha Street, Suite 303
Bolton, ON l7E 5V1

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Brampton Office

4 Automatic Road, Unit 105
Brampton, ON L6S 6K9

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Caledon East Office

15976 Airport Road
Caledon East, ON L7C 1E8

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Join Our Team

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